We value you your time as much as we value your skin, please review the following information so we can focus our time on your skin care needs.
Before your visit – new patients
Please call to schedule an appointment and provide your health insurance information for verification. After you have called, access and submit the Online Patient History Form prior to your visit to expedite your time in our office.
If you were web-enabled during your initial visit, you will have access to your own personal Patient Portal which stores prior visit information, patient education, and allows you to make changes to your personal information in our system. Access information would have been sent to you at your original visit. If you need assistance in gaining access to the portal, please contact our staff.
we currently support the following insurance plans:
- Blue Cross Blue Shield (except BCBS Value Plans)
- Tricare Standard & Prime
- United Healthcare
- Cigna Humana
We are constantly evaluating new insurance programs, so please call to inquire if you do not see your plan. We will do our best to remind you of your appointment within 2 to 3 days of your visit.
Directions to our office can be found on the Contact page of this website.
With thousands of new skin cancers diagnosed each year, Dr. George thinks it is important to do a full body scan to evaluate your entire skin health. There are countless patients who come in for acne and have a skin cancer diagnosed. Full body evaluations will be performed on all new patients and on a yearly basis for established patients.
Please bring your pharmacy information with you. In order to decrease errors and save paper we have adopted an electronic prescribing system.
Note: Minors under the age of 18 must be accompanied by an adult for their first visit. After your first visit with your child, you will be provided with an optional consent form found here that will allow you to authorize future visits and or treatments in your absence.
Your insurance coverage is an agreement between you and your insurance company. Financial responsibility rests with the patient for deductibles, co-insurances and non-covered services. Insurance coverage is a variable and we cannot guarantee what services will be covered by your particular plan. If you have an HMO type of insurance plan, then you will need to get a referral from your family doctor or primary care provider. It is your responsibility to know the requirements of your insurance program. We will ask you to sign an authorization form requesting that insurance payments be sent directly to our office when appropriate.
Co-Payments are due at time of service. For your convenience we accept personal checks, Visa, MasterCard, Amex, Discover card and cash.
A no-show fee of $50.00 will be charged to dermatology related patients who fail to show for their appointment and who give less than 24 hours notice of cancellation. For aesthetics patients, your credit card will be requested to guarantee your appointment. If an aesthetics client does not show up for their appointment and does not provide notice of a cancellation prior to their appointment, they will be charged for 50% of the planned services on the card used during the reservation process.
pathology, labs and x-rays
Surgical specimens are sent to a lab to be analyzed. The fee for this is a separate charge from the office visit and may be billed directly by the processing lab. Results are usually available 7 to 10 days after the test has been performed. Questions regarding payments for laboratory services should be discussed with the lab.
Prescription refill requests will be taken only during regular office hours. Hours of operation are 8am-5pm (M-TH), 8am-12pm (F).
switching physicians? / patient records release
Do you need medical records from a prior physician sent to our office, or your records from WDC released? If so, fill out the Authorization for Use or Disclosure of Health Information form. We have developed this online form to expedite the process so you don’t have to print, scan, or physically send us your release in the mail. Upon completion, this form is sent to WDC to process and a copy of the completed release will be sent to your email for your records.
minors visiting the practice
In an effort to meet the rules and standards set forth by HIPAA and the NC Medical Board we require a signed consent from the parents or legal guardian of any minor (anyone < 18 yrs old) who may receive treatments for a diagnosis that is non-life threatening. This consent form is your way of authorizing WDC and it’s medical providers to evaluate your child in the case you cannot accompany them to their visit.
Aesthetic Clients: No-Show and Cancellation Policy and Fees
In an effort to improve the availability of our Aestheticians to our loyal clients, we have a no-show and cancellation policy in place. The policy is as follows: A client must cancel their appointment 1 day prior to their treatment to avoid a cancellation/no-show fee. Any client who notifies our staff during the day of the treatment or simply does not show up for their appointment will be charged 1/2 of the booked charges for their appointment. Any last minute cancellations out of your control should be communicated to our staff or your aesthetician for waiver consideration. No-show example: if you book a Facial for $150 and do not show up to your appointment, you will be billed for $75.
Cosmetic Treatment No Show Policy
We understand that things can happen unexpectedly that would affect your ability to make your visit. We ask all clients to call or text within at least 24hrs before your visit so our staff can reschedule you and accommodate others who are waiting. For cosmetic patients with longer visits scheduled (ex. CoolSculpting, CoolTone, etc), we traditionally request a deposit ahead of your visit. Deposits could include any Star Credits that may be on file. Should you no-show your visit without notice your deposit may be used as a No Show Fee. Our staff will contact you if you have no-showed multiple times to let you know this rule will be in effect for future no-shows that may occur. The No Show Fee schedule for extended cosmetic treatments is as follows:
Visits lasting 1 hour or less – $100
Visits lasting 2 hours or more – $200
Please contact our staff at any point prior to your cosmetic visit to avoid this No Show Fee.
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